In addition, as the lockdown was announced three days before the event all our suppliers had been paid for the event and due to the severe impact of the lockdown on our event suppliers, many of whom are small businesses (SME’s), we have retained their services to undertake the rescheduled event. We truly appreciate your patience and understanding of the catastrophic effect the lockdown has had on SME’s and we hope we all pull together to support them as they navigate through this very difficult period.
In addition, due to the current lockdown regulations regarding large events, our staff members are not at work until 01 September 2020, they will return sooner if the Government relaxes the rules for large events in hotels which we understand will be announced in due course. We ask that you do not reach out directly as we will not be able to respond to individual email requests, or telephone calls.
As per the booking terms of the event we are not able to offer refunds. Rest assured the event is taking place and that we will contact you as soon as we have agreed the new event date.
Thank you
The British Publishing Company